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Data breach makes Toyota Kirloskar Motor suffer

Gajanan Kashikar Published: January 02, 2023, 02:26 PM IST

Toyota Kirloskar Motor (TKM) has reported that the personal information of some of its customers has been exposed to a potentially major data breach. It said that the extent of the intrusion is being confirmed and the Indian Computer Emergency Response Team (CERT-In) under the Ministry of Electronics and Information and Technology has been notified.

One of its service providers notified the company of a data breach in its system on Sunday, 1 January, 2023, which potentially leaked the personal information of some customers. However, the automaker has not disclosed the number of customers who might have been exposed. TKM has issued an apology in this regard, for any concern the data breach may have caused its customers.

In October last year, TKM announced that 296,019 email addresses and phone numbers of its customers had been leaked in a major data breach. It said that customers using T-Connect – a telematics service that connects cars via wireless network, had been possibly exposed to hackers.

A statement issued by the carmaker said, "Toyota Kirloskar Motor (TKM) has been notified by one of its service providers of an incident that might have exposed personal information of some of TKM's customers on the internet. The extent of intrusion is being confirmed. The competent authority CERT-In (Indian Computer Emergency Response Team) under the Ministry of Electronics and Information Technology has been notified. Considering this incident, TKM will work with its service provider to further enhance the existing extensive guidelines being followed and is fully committed to avoid any kind of inconvenience to our esteemed customers. We sincerely apologise for any concern this may have caused to our customers."

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