Toyota Kirloskar Motor intensifies its reach with new dealership

Updated: July 03, 2019, 08:34 PM IST

Toyota Kirloskar Motor today expanded its footprint further in the state of Jharkhand with the inauguration of its 364th touchpoint in India. The newly unveiled Dhanbad Toyota is well-equipped with world-class facilities to cater to the 3S (Sales, Service and Spares) customer requirements and is the fifth touchpoint in Jharkhand.

Inaugurated by N Raja, Deputy Managing Director, Toyota Kirloskar Motor, along with Rituraj Sinha, Dealer Principal, Dhanbad Toyota, the sprawling new touchpoint spreads across 46,000 sq. ft. catering to customers from the eastern part of Jharkhand. Dhanbad Toyota is well-equipped with all modern amenities to strengthen Toyota's existing network in the region, and achieve the highest level of customer satisfaction with an entire team of well-trained professionals and service teams. With its philosophy of 'Customer First', Toyota is geared up to ensure the most enjoyable and hassle-free car buying and owning experience for every customer associating with the brand.

In addition to showcasing the entire range of Toyota products in India, the new dealership is fully stocked to facilitate distinctive offers to customers in car servicing like Express Maintenance, Body and Paint repair and other value-added services. These services are undertaken by professionals from the best technical institutes supported by Toyota and constantly upscaled through unique skill trainings of global standards. The dealer manpower is trained through Toyota Global Training Service System and is equipped to deliver advanced car servicing with hi-tech tools and equipment.

Toyota has employed its unique customer centric initiative of its Best-in-Town vision to achieve the best with innovations. This is Toyota's road ahead to offer the most remarkable experience to its customers, to deliver values beyond expectations.

Speaking at the inauguration, Sinha said, "It is our absolute privilege to get associated with Toyota, one of the global leaders in car manufacturing. We are grateful to Toyota Kirloskar Motor for their confidence and thereby making us a part of their India journey. We at Dhanbad Toyota, are here to affirm Toyota's commitment to its customers through their experience with best-in-class purchasing and service offerings at our full-fledged facility. As ambassadors of Toyota, we look forward to representing the premium brand by demonstrating Toyota's renowned global standard products and service quality to the people in the region, ensuring the highest level of satisfaction of the valued Toyota customers."

Commenting on the opening of the new dealership, N Raja said, "The inauguration of Dhanbad Toyota marks yet another milestone in our relentless commitment to establish fruitful and everlasting relationships with our patrons as we continuously strive to reach closer to our customers and deliver world-class Toyota products and services lineage through their delightful experience with us.

We are glad to have intensified our reach in the state of Jharkhand, which is a very important aspect of our growth strategy, thus aligning with our approach to offer advanced amenities and quality services through strategically located network set-ups in different parts of the country. We have been successful in establishing a positive synergy with all our dealer partners as a result of which, Toyota has set a benchmark in the sales and service offering to the customers. As our dealer partner, Dhanbad Toyota has a good understanding of this prominent market and is aligned with Toyota's deep-rooted focus on high-quality service with a 'Customer First' approach.

We are confident that this state-of-the-art showroom in Dhanbad will further strength our presence in this region by catering to the increasing demand for Toyota cars, and enable customers to enjoy the experience of car ownership with Toyota brand."

Toyota Kirloskar Motor now has 360+ customer touchpoints across the country with the opening of this new dealership. Admired for the legendary QDR [Quality-Durability-Reliability], Toyota continues to bring on million smiles and peace of mind to customers. With 'Customer being the first priority', Toyota has been unceasingly striving to effectively reach out to its existing and potential customers with a strong pan India dealer network, besides new product launches in diverse vehicle segments.

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