COVID19 impact: Tata Motors extends warranty and free service periods
Tata Motors has announced it will extend the warranty and free service periods (not km.) that are due to expire between April 1 and May 31, 2021, to June 30, 2021, for all eligible customers. This is being done to ensure owners get the full benefits of these packages despite the COVID19 lockdowns in force across states.
Tata Motors offers a two-year warranty on its products with numerous extended warranty packages to choose from. The company also offers three service contracts - Silver, Gold and Promise 2 Protect. The Silver package covers changes to filters and consumables, general check-up, wheel alignment/balancing and vehicle washing. The Gold package adds to this the replacement of wear and tear items like brake pads and liners; clutch discs, clutch covers, cables, mountings, suspension bushes, wiper blades, auxiliary belt etc. The Promise 2 Protect plan offers more comprehensive wear and tear coverage but not for consumables. Read our road test of the Tata Safari here.
Dimple Mehta, head of customer care at Tata Motors, "The Covid 19 upsurge has led to restrictions on movements and customers across the country are unable to bring or send their vehicles to our authorized service centres for scheduled maintenance or repairs. Hence a challenge when warranty and free service periods as per policy norms get expired during the ongoing lockdown. We are committed to our customers and are offering them utmost support in these tough times by extending their warranty and free service period till 30th June 2021. Through this initiative, we are enhancing our brand connect with customers and are offering them a hassle-free ownership experience."
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