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Covid impact: Toyota employees volunteer to help man National Doctor Helpline for COVID-19 patients

Simran Rastogi Updated: May 18, 2021, 02:21 PM IST

To help ease the burden on our frontline medical workers, Toyota Kirloskar Motors' employees have volunteered to help man the National Doctor Helpine for Covid patients. Initially, 60 TKM employees will support the national helpline that provides telephonic consultation to COVID-19 patients, helping callers to connect with registered doctors in their area for treatment. The goal of this exercise is to make sure all callers get in touch with doctors, something that has proved difficult in recent times considering the sheer load of calls to helpline numbers. The helpline also aims to help ensure the necessary follow up calls are made to patients to ensure their recovery. 

These employees will follow the prescribed work-from-home guidelines, and are receiving training to help streamline the process before they are deployed. The company says this arrangement will be held for an initial test period of a month, and will be extendable as required. TKM is also working towards providing essential medical equipment to local health departments, ranging from oxygen concentrators, Ambu bags, medical health monitors and more. 

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