Coronavirus impact: Vespa and Aprilia reopen dealerships across Karnataka
Piaggio India has reopened its Vespa and Aprilia dealerships across Bangalore, Mysore, Belgaum, Bijapur, Mangalore, Davangere, Shimoga and Udupi while adhering to safety standards and social distancing guidelines set by the government. The dealerships are opening in a phased manner after receiving permission from local authorities.
The customer touchpoints across all 21 dealerships have been fully and partially operational and following safety measures to protect the employees and the customers while resuming operations in the post-lockdown world. All employees will practice contactless greeting and will equip themselves with protective equipment while working at the dealership. Customers can pre-book services to avoid crowding at the dealership.
The company will monitor the health status of all employees via the Aarogya Setu App. Piaggio has also resumed manufacturing operations at its Baramati plant while taking precautionary measures to protect the employees. The company is offering lucrative deals to customers in sales and service of Vespa and Aprilia scooters across all the dealerships.
Diego Graffi, chairman and MD at Piaggio India said, "We have been working together with our dealers in navigating through the new reality and the opening of dealerships is a key step in that direction. Keeping in mind the anxiety of our customers, we had previously announced extension of original equipment warranty and free service expires in lockdown period, and our dealerships are prepared to address all vehicle sales and service requirements. We want to ensure that our customers face no hurdles during the purchase of a new vehicle and are able to avail services seamlessly. Our product and brands would empower people to follow independent lifestyle and can facilitate in their aim of taking due care during these times restarting the life normalcy."