Coronavirus impact: Bajaj resumes sales and service operation across India

Bajaj Auto has started re-opening its dealerships and service centres in several parts of the country; operations began on May 4. The company maintains all the safety guidelines set by the government to curtail the spread of COVID-19. These safety procedures are compulsory and it ensures the well-being and protection of all employees and customers. The company has sanitised all its facilities before starting the business and all employees will go through thermal screening to keep a check on body temperature. The company will closely monitor the health of all the employees on a regular basis to ensure a completely safe environment at dealerships and service stations.

Rakesh Sharma, executive director at Bajaj Auto Ltd, said, "India is gearing up for the new normal post the COVID-19 pandemic and so are we at Bajaj Auto. The opening of workshops and dealerships is another step towards making a fresh start. To ensure safety, speed and efficiency with minimal contact, a new workflow process has been put in place for both sales and service."

He also added, "We had earlier announced the extension of free services and warranty for customers. We have now also prioritised commencement of workshops to ensure that the vehicle service requirements of all our existing customers are met. Our engineers and workshops are now geared up to ensure that all service requests are met at the earliest to provide a hassle-free commute to our customers."